Q. How far is Chania Airport?
The airport is 40 minutes drive away from the villa. Before your arrival we send detailed directions including google co-ordinates.
Q. Do you provide Airport transfers or car Hire ?
Yes, we can arrange a local taxi for you or arrange car hire from our local company that we have used for over 10 years, please ask for details.
Q. Will there be someone at the villa to meet us?
Yes, someone will be waiting for you, to provide help with luggage and a quick orientation of the villa. Provide an estimated time of arrival even if its late and we will be there waiting for you.
Q. What are check in/out times?
Check-in time is after 16.00pm and check out is 10.00am. If we can accommodation early arrival we will be happy to subject to our bookings.
Q. Are cupboard essentials provided?
Yes, we leave our guests a wonderful luxury welcome hamper full of Cretan goodies, for breakfast, lunch and snacks, including drinks. We leave cupboard essentials and a starter pack of washing liquid, dishwasher tablet etc (Full details here)
Q. Where’s the nearest shops, supermarkets?
We are a 5 minute drive from Vamos that has Bakers, Butchers, 4 small supermarkets, coffee and cake shops also a Pandapolian that sells everything a local would need. Vamos has a bank with an ATM, a Pharmacist and 24 hour Health Centre. We are also a 15 minute drive to Kalyves that has a large supermarket, numerous butchers, bakers and everything you would need for your holiday.
Q. We are travelling with a baby, infant, what do you provide?
We can provide a cot, baby bedding, high chair, baby bath, changing mat, children’s plates, cutlery and drinking cups. We even have a children’s portable paddling pool to keep the little ones out of the sun.
Q. How often is the cleaning service?
The villa is cleaned mid-week for a 1 week stay, twice for a 2 week stay, including linen and towel change. We try our best to accommodate the cleaning schedule around our guests.
Q. Do you provide pool towels?
Yes, we provide pool towels for adults, children and babies, all we ask is that these are not taken to the beach so please bring your own beach towel.
Q. Can food be delivered to the villa?
We have local Tavernas and a Pizzeria in the village that are more than happy to deliver, details of all the local tavernas and eateries are left in the Villa Information Folder.
Q. Can you arrange excursions?
Yes, in the local village of Vamos we have a wonderful tourist office, who can arrange anything from Cookery lessons to hiking the Samaria Gorge. You can visit the office in person, on-line, telephone or we can do this for you.